Refund & Cancellation Policy

Last updated: 8 March 2026

CVdraft is committed to ensuring customer satisfaction. This policy outlines the conditions under which refunds and cancellations are processed.

1. Nature of Service

CVdraft offers Pro subscription plans — Weekly (₹79), Monthly (₹299), 3 Months (₹699), 6 Months (₹1,199), and 12 Months (₹1,999) — that provide unlimited resume creation, premium templates, and advanced AI tools. The service is digital in nature and access is granted immediately upon successful payment for the selected plan duration.

2. Plan Duration & Cancellation

All CVdraft Pro plans (Weekly, Monthly, Quarterly, etc.) are one-time payments for a fixed duration. They do not auto-renew. Once your purchased duration expires, your account will return to the Free tier unless you choose to upgrade again.

As there is no recurring billing, there is no need to manually cancel a subscription. If you wish to delete your account data entirely, please contact us at support@cvdraft.space.

3. Refund Eligibility

You are eligible for a full refund under the following conditions:

You request a refund within 7 days of the original purchase date.
You have not used the Pro features (e.g., downloaded a Pro-only template or created more than 2 resumes) after upgrading.
The payment was made in error or a duplicate charge occurred.
The service was unavailable or non-functional for more than 48 consecutive hours after your purchase.

Non-refundable cases: Refunds will not be issued if the Pro features have been actively used, if the 7-day window has passed, or if the request is based solely on a change of mind after active use.

4. How to Request a Refund

Email support@cvdraft.space with the subject line: "Refund Request — [Your Registered Email]"
Include your Order ID (from the payment confirmation email) and the reason for your request.
Our team will acknowledge your request within 2 business days.
Once approved, the refund will be initiated within 3–5 business days.

5. Refund Processing Timeline

Step	Timeline
Refund request acknowledged	Within 2 business days
Refund approved & initiated	3–5 business days
Credit reflected in your account	5–7 business days (depending on your bank)

6. Mode of Refund

All approved refunds will be processed to the original payment method used at the time of purchase (UPI, credit card, debit card, net banking, etc.) via our payment gateway. We do not offer refunds via cash or alternative payment methods.

7. Contact Us

For any refund or cancellation queries, including grievances, please email us at support@cvdraft.space.